Privacy Policy
Effective Date: July 30, 2026 · Laguna Niguel Dryer Co. · 30001 Town Center Dr, Suite H, Laguna Niguel, CA 92677 · (949) 602-2602
1. Information We Collect
When you contact us through our website, call us, or book a service appointment, we may collect the following information:
- Contact information — your name, phone number, and address
- Service information — your dryer brand, model, and the problem you are experiencing
- Communication records — notes from phone calls or messages you send us
We do not collect payment information through this website. All payments are handled in person at the time of service.
2. How We Use Your Information
We use the information you provide solely to:
- Schedule and confirm your dryer repair appointment
- Diagnose your dryer problem before we arrive
- Follow up after your repair if needed
- Send your written quote and warranty receipt
We do not use your information for marketing purposes without your consent. We do not sell, rent, or share your personal information with any third party.
3. Phone Calls and Text Messages
When you call (949) 602-2602, your call may be noted for service coordination purposes. If you text us, your message is used only to respond to your service request. We do not add you to any automated messaging list without your explicit consent.
4. Google Services
Our website uses Google services including Google Search Console and Google Business Profile. These services may collect anonymous usage data such as pages visited and search terms used to find our website. This data is used only to improve our website and is governed by Google’s Privacy Policy at google.com/privacy.
5. Cookies
Our website may use basic cookies to ensure proper functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that identify you personally. If you prefer to disable cookies, you can do so through your browser settings.
6. California Privacy Rights (CCPA)
As a California-based business serving California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to:
- Know what personal information we have collected about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
To exercise any of these rights, contact us at (949) 602-2602 or visit us at 30001 Town Center Dr, Suite H, Laguna Niguel, CA 92677.
7. Data Security
We take reasonable precautions to protect your personal information. Customer information is stored securely and accessed only by authorized personnel for service coordination purposes. We do not store payment card information.
8. Children’s Privacy
Our services are intended for adult homeowners and property managers. We do not knowingly collect personal information from anyone under the age of 18.
9. Third-Party Links
Our website may contain links to third-party websites such as Google Maps or review platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
Laguna Niguel, CA 92677
Phone: (949) 602-2602
Website: dryerrepairlagunaniguel.com
Hours: 7 days a week, 9 AM–7 PM
